Superior Ensuite - Free Cancellation
Perfect for a couple, our Superior Ensuite room features a king-size bed. The room is light and spacious with en suite bathroom. This room can also be configured to accommodate 2 single beds on request. Wireless Internet available.
- Fridge - Bar Fridge
- Linen and Towels Provided
- Weekly Room Service
- Air conditioned
- Iron/Ironing board
- Tea/Coffee Making
- Wireless Internet
- King / 2 single beds
Terms & Conditions
FIRST NIGHT + ANY EXTRAS WILL BE CHARGED AT THE TIME OF BOOKING. THE REMAINING BALANCE IS PAYABLE DIRECTLY TO THE HOTEL ON ARRIVAL.
If you are booking a HOT DEAL, EARLY BIRD DEAL or staying any days during the period 26th December - 1st January, full payment will be taken upon receiving reservation. These reservations are non-refundable.
Credit card provided for payment must be in the name of the person staying at our hotel. This credit card will need to be sighted upon check-in. If the credit card details provided for the deposit are found to be invalid, we will cancel the reservation.
Check-in Time: 2pm
A VALID CREDIT CARD AND IDENTIFICATION (PASSPORT OR AUSTRALIAN DRIVING LICENSE) IN THE SAME NAME THAT THE ROOM WAS BOOKED UNDER WILL BE REQUIRED OF THAT PERSON ON ARRIVAL.
If the credit card and/or identification presented on arrival are not in the same name of the booking, or if the person checking in is not the person who's name the room was booked under, check-in will be denied.
ACCEPTED PAYMENT METHODS: Visa, Master Card, Eftpos, Cash (Australian Dollars Only) and Traveller's Cheques (Australian Dollars).
A SURCHARGE APPLIES TO CREDIT CARD PAYMENTS.
There is no surcharge for cash or eftpos payments. Credit card surcharges are non-refundable should your reservation be amended or cancelled.
Upon check in we will request a key bond of $100.00.
Once the key is returned upon check out this bond is refunded.
LATE CHECK-IN POLICY:
Our hotel has limited office hours. If you are arriving outside of these office hours, please ensure that you contact us to make arrangement for a late check-in.
Office hours: Monday – Friday 8.30am until 7.30pm Saturday 8.30am until 5.30pm Sunday 8.30am until 3.30pm
We do not accept one night bookings if you are arriving outside of our office hours
Any bookings made with at least one stay date between 26th December and 1st January (inclusive) will have 100% of the all nights charged as a non-refundable deposit on the booking date.
Date changes are subject to availability and any applicable charges. If a date change is possible, the originally booked nightly rates are subject to change and higher rates may apply.
Please note, any credit card or debit card payments made at the property will be subject to a surcharge: 2% for Visa and Mastercard and 3% for American Express.
If the credit card details provided for the deposit are found to be invalid, the hotel will allow 48 hours for a new card to be given. If no charge can be made from the original or new card given, the booking will be cancelled.
Any bookings with at least one stay date between 26th December and 1st January (inclusive) are non-changeable and non-refundable. This applies to all nights of the booking. The total balance of your stay will be charged on the day of booking. The pre-paid and non-refundable features of this policy supersedes any other deposit or cancellation policy for rooms booked between 26th December and 1st January (inclusive).
Cancellation is free of charge up to 48 hours prior to 2pm on your arrival date. Any booking modifications, including date changes and/or a full cancellation of your booking made within 48 hours of 2pm on your arrival date will incur a charge of the first night booked. Any booking modifications requested after check in must occur at least 48 hours prior to the change taking place to avoid any charges.