Sea World Resort & Water ParkReturn to main website
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P.O.Box 690 Southport
Take your family on a journey of discovery and adventure at the amazing Sea World Resort & Water Park. There’s so much to explore including an aquatic adventure playground, a full-sized water slide, cuddles with your favourite Nickelodeon characters and a fun filled Kid’s Club. Plus, grab a package that includes Sea World and meet the gorgeous baby Polar bear Henry and experience the new Storm Coaster.
Take your family on a behind the scenes sneak peek of a dolphin training session with Sea World Resort’s exclusive Dolphin Discovery, free when you stay two nights or more. It’s a wonderful experience the kids will never forget.
Then join everyone’s favourite sponge and his nautical friends in your own underwater adventure at the amazing ‘SpongeBob SplashBash’ aquatic adventure zone. Your kids will adore the bright and colourful water-play areas themed around SpongeBob SquarePants, Patrick, and Squidward, plus a few jellyfish of course. And just try and keep the kids away from the spectacular nightly light show at the musical water fountain.
Home to four restaurants and two bar areas, you’ll never have to leave the comfort of the resort. Dine on award winning a la carte, modern seafood buffet at the Shoreline and Japanese cuisine at Hatsuhana, all family friendly of course. Plus, spoil the kids with an evening in the Resort’s newly upgraded Kids’ Club with specially designed Nickelodeon activities and programs that they’ll love.
Sea World Resort is perfect for your family with direct monorail access to Sea World and family friendly service all with Gold Coast beaches and famous theme parks on your doorstep, not to mention free WIFI around the entire hotel and free in-room broadband. The Resort also offers a host of seasonal water sports, plus massage, beauty and a gym.
What will you discover today at Sea World Resort & Water Park, the heart of fun and adventure? For the best family holiday ever book online or call 1300 139677
- Conference Facilities
- Outdoor Swimming Pool
- 24 hour Reception
- Non-Smoking Rooms
- Day Spa
- Sauna / Steam Room
- Disabled Access Rooms
- Wheel Chair Access
- Free Parking
- Interconnecting Rooms
- Games Room
- Tennis Court
- Dry Cleaning Service
- Business Centre
- Tour Desk
- WiFi Internet
- Lift / Elevator
- Kids Club
- Broadband Internet Access
- In House Movies
- On Site Restaurant
- Guest Laundry
- Children Play Area
- Bar / Lounge
Terms & Conditions
For more information please refer to our Privacy and full Booking Terms and Condiitions on our website at http://seaworldresort.com.au/resort-info/terms-of-bookings.aspx, which also contains important information of payment policies throughout your stay at Sea World Resort.
Booking a room
If you want to book a room at the Resort you must be at least 18 years of age.
Any quote given at the time of making a reservation is an estimate only and the price and your reservation will only be guaranteed* once full payment is made and your credit card charges successfully processed. The total price of your reservation comprises:-
• the applicable package or room rate multiplied by the number of nights you have reserved and the number of guests staying
• any additional products or services you have selected e.g. fruit platters, massage etc.
• service fees [American Express and Diners Club cards - 3%. Visa and Mastercard - 1.75%]
• A $5.95 booking fee for phone reservations made via our Reservations Team
No refunds are allowed (subject to any law to the contrary).
Please note that when you pay by credit card the charge will appear as “Village Roadshow Theme Parks” on your credit card statement.
*Cancellation due to technical error
We reserve the right to cancel or amend your reservation in the event of a computer, website or system error which results in the display or communication of an incorrect room rate or other incorrect details and will advise you as soon as possible after we become aware of any such error.
Change to reservation
If you want to change your reservation we will try to assist you but cannot make any guarantees as any change is subject to availability of an alternate room within the sale period and payment of a $25.00 amendment fee. If you wish to make a change please contact our Reservations Team on 1300 139 677 or your booking agent if you did not book directly with us on our website.
No-Shows or cancellations
If you do not check-in to your room, or you cancel your reservation after you have checked in, you will not be entitled to a refund of any monies you have paid to us (subject to any law to the contrary) and must pay any outstanding monies to us in respect of the total cost of your reservation.
To ensure your identity matches the reservation, and in order to eliminate identity fraud, when you check-in you will be asked to provide photographic identification which we will copy and retain for security purposes. If you are unable to provide such identification then we reserve the right to cancel your reservation without refund (subject to any law to the contrary) or refer you to your booking agent if applicable.
Incidental costs during your stay
Payment by Credit Card
If you wish to charge in-Resort purchases (like restaurants, mini bar etc.) to your room’s account whilst staying at the Resort then at the time of check-in you must produce a valid credit card and pre-authorise $10 worth of charges to that card. If a credit card is unable to be authorised for this amount you will be required to make all payments by cash.
There is a credit limit of $750.00 for any room charges andif you reach this amount a letter will be sent to you at your room asking that you settle all current charges on your account in order to continue your credit facility during your stay.
If a third party’s credit card is to be used by you during your stay to pay for purchases at the Resort then a Credit Card Authorisation form must be completed and provided to us 7 days prior to check-in. The Credit Card Authorisation form must be accompanied by a clear photocopy of the front and back of the credit card and the signature on the card must match the signature on the Authorisation form. If the credit card is illegible then the Authorisation form will not be accepted by us.
Payment by Cash
If you wish to pay for in-Resort purchases by cash whilst staying at the Resort then you must pay a $200 room security deposit at the time of check-in and you will not be allowed to charge any in-Resort purchases to your room.
The security deposit will be returned to you by cash or EFTPOS (depending upon how you made the initial payment to us) upon check-out once the mini bar in your room has been checked for purchases.
Your booking is non refundable. Refer to our full terms and conditons.