Glen Isla House

Rating
5.0 self rated
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Prices will be charged in AUD Full Rate Tue 31 Mar 2015 Wed 01 Apr 2015 Thu 02 Apr 2015 Fri 03 Apr 2015 Sat 04 Apr 2015 Sun 05 Apr 2015 Mon 06 Apr 2015 Tue 07 Apr 2015 Wed 08 Apr 2015 Thu 09 Apr 2015 Fri 10 Apr 2015 Sat 11 Apr 2015 Sun 12 Apr 2015 Mon 13 Apr 2015
Anderson Heritage Suite (Our Historic Suite - We have only one Heritage Suite)

Heritage Suite Room Only

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Book $410 345 345 Sold Sold Sold Sold 345 Sold 345 345 345 345 345 345

Heritage Suite B&B

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Book $470 Sold Sold Sold Sold Sold Sold 405 Sold Sold Sold Sold Sold Sold Sold
Classic Deluxe Rooms (Our Purpose Architected Guest Rooms)

Classic Deluxe Room Only

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Book $269 245 245 245 Sold Sold Sold Sold Sold 245 245 245 245 245 245

Classic Deluxe Room Only 2N (Special)

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Book $269 235 235 Sold Sold Sold 255 255 Sold Sold Sold Sold Sold Sold Sold

Classic Deluxe Room Only 3N (Special)

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Book $269 Sold Sold Sold Sold Sold 250 250 Sold Sold Sold Sold Sold Sold Sold

Classic Deluxe Room B&B

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Book $319 Sold Sold 305 Sold Sold Sold 315 Sold Sold Sold Sold Sold Sold Sold

Classic Deluxe Room B&B 2 Nights

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Book $319 Sold Sold Sold Sold Sold 315 315 Sold Sold Sold Sold Sold Sold Sold

Classic Deluxe Room B&B 3 Nights

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Book $319 Sold Sold Sold Sold Sold 310 310 Sold Sold Sold Sold Sold Sold Sold
The Gate Cottage (Our 2 Bedroom Self-Cater Accommodation - we have only self-cater cottage)

Gate Cottage - Self Cater

Photos Details
Book $325 275 275 Sold 295 295 295 295 285 285 285 285 Sold Sold Sold

Gate Cottage Self Cater 3 Nights

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Book $325 Sold Sold 285 285 285 285 285 Sold Sold Sold Sold Sold Sold Sold
Move the mouse over the price for inclusions, occupancy and minimum stay

Property Information

Glen Isla House
+61-3-59521882
230-232 Church St
Cowes VIC 3922
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This is the OFFICIAL Glen Isla House booking site. (this is not an online travel agent booking site)
When you book here:

***** Best rates available anywhere on the internet are here
***** No booking fees or reservation costs
***** Payment is not required until you arrive at the property
***** Your credit card information is secure (encrypted to industry standards)
***** Instant confirmation (by return email)
***** Confirmation email includes helpful local information on restaurants, & attractions including the Little Penguins viewing

Annual Winter Recess at Glen Isla:
Please note we will be closed from 04MAY15 until 27AUG15 for our annual winter recess. (Availability from 28AUG15 onwards will be loaded onto our system here during JULY 2015)

Experience the ambiance of an elegant European style country house - small boutique hotel style property set in 2 acres of private and authentic heritage gardens dating back to the late 1800's - all just 100 metres direct access to a pristine sandy beach...

Multi-award winning Glen Isla House offers discerning travellers the very finest accommodations with old-world charm and refined elegance that only genuine history provides. Set in a large secluded heritage garden with a beach-side location on Phillip Island.

Tripadvisor Excellence awards 2011, 2012, 2013 and 2014 for consistently excellent (independent) guest reviews.

We also have a self-cater/self-contained cottage, set under two 100 year old oak trees in the gardens, with 2 bedrooms and its its own full kitchen facilities for those who prefer this option.

Accolades...
Tripadvisor has many comments about our hospitality, and our chef's special restaurant-stye breakfast. Our professional chefs are passionate foodies, and have travelled the world!

Read the 150+ reviews on Tripadvisor. We have been #1 B&B on Tripadvisor for Cowes consistently since 2005 and the only property on the island to have been awarded the excellence award from Tripadvisor for 4 years running.

Rated by Australian Traveller Magazine as one of the Best B&B's in Australia (one of only three in Victoria with this ranking by the magazine) - 2011

Rated by Tripadvisor's Trip Watch as one of the top 10 Luxury B&B's in the World (2010)

"Elegant heritage escape with pristine gardens and welcoming hosts" - Mary O'Brien - Melbourne Age Newspaper independent review 2010

"Brilliant boutique hotel - the best address on the island - understated old-world luxury" - Lonely Planet Victoria (Australia) Guide.

Highly recommended by Frommer's Guide since 2007(respected international travel guide) "The best place to stay on Phillip Island"

Recommended by Fodor's Australia Guide since 2007

Recommended by Conde Nast Traveller web site concierge since 2007

Recommended Baedeker Guide (German and English Versions) since 2013

"Arguably the Island's best accommodation" - Melbourne Age Newspaper

Member of Small Elegant Hotels of the World since 2004

The setting...
Nestled in the expansive private grounds of the historic Glen Isla Homestead (circa 1870 and heritage classified), Glen Isla House is a small luxury hotel-style country house retreat offering great breakfasts with warm personal hospitality from internationally well-traveled owner-hosts...

Glen Isla House accommodates a small number of guests only, to ensure unobtrusive personal attention and absolute privacy in a serene heritage atmosphere.

Two acres of dreamy established and authentic heritage gardens provide a tranquil retreat to relax in (the oak trees are heritage classified and over 100 years old).

Special Breakfasts...
For guests staying in our Heritage Suite and Classic Deluxe rooms, linger over a memorable al-a-carte chef's breakfast created from fresh local ingredients, cooked to individual order - served to you at your own table overlooking the heritage gardens in the elegant dining room (available 0830-0945am most days). We have resident professional chefs at Glen Isla. (Continental breakfast can be available before 0830am and after 10am by prior arrangement)

Glen Isla has its own organic culinary herb garden, and our professional chefs use only local certified free range eggs in our commercial kitchen.

The restaurant-style dining room is reserved exclusively for resident house guests (in our Glen Isla Classic Deluxe Rooms and the Anderson Heritage Suite) for our breakfast service and provides an intimate experience.

Special chef's hand-crafted breakfasts served most days (our kitchen/dining room is closed some days - check the inclusions comments for the room type on the booking page).

Room rate types with "B&B" include chef's breakfast in the dining room. Certain room rate types (Room Only) do not include breakfast in the rate. This is clearly shown in the room details.

Most dietary needs can be catered for by our experienced professional chefs - with advance notice.

We can recommend nearby restaurants for lunch and dinner - some walking distance. (we no longer offer dinner or lunch at Glen Isla), and if our kitchen happens to be closed for breakfast, we can suggest cafe's nearby for breakfast!

Staying in our elegant self-cater Gate Cottage?

The GATE COTTAGE (Self Cater Cottage) maximum occupancy is 4 persons.

The second bedroom in the Gate Cottage is made-up if additional guests are booked in the original booking before arrival. Costs for additional guests are shown in the booking area for the Gate Cottage. Children 12 years and older are welcome (to maximum occupancy of 4 guests) in the Gate Cottage and charged at the adult guest rate per night. They should be entered as extra adults on the booking form.

Note: Additional 'make-up' housekeeping charges will apply if you arrive with additional unbooked guests for the Gate Cottage and request the Gate Cottage second bedroom to be made-up on arrival. We are unable to guarantee our housekeeper will be available to make up the additional bedroom after 5pm if you arrive with unbooked guests, and have not booked for the additional bedroom in the Gate Cottage to be made-up.

We can recommend nearby supermarkets in the township for provisions (the Gate Cottage has a fully equipped real kitchen - not a 'kitchenette' like some cottages), and there are numerous cafe's in the town if you don't fancy preparing your own breakfast!

Chef's breakfast is not generally available in the main dining room for Gate Cottage guests, but you could check with the hosts on arrival (on capacity/availability and costs).

Secure off-street parking is provided (inside the grounds for all guests - NOT on the street). We never request guests to park on the street outside the property!

Children over 12 yeas old are welcome in all our accommodations - accompanied by adults of course... (Glen Isla is a heritage classified property - unsuitable for young children due to 3 unfenced historic wells and a large unfenced fishpond on the property). Children staying are charged at the adult rate for their stay.

Our Classic Deluxe Rooms and the Heritage Suite accommodate maximum occupancy of 2 guests only (we do not have roll-a-way or folding beds available at Glen Isla), and tariffs are for occupancy of 1 or 2 persons only. For 3 persons, two classic rooms are required (or one classic room and the heritage suite).

Free Wi-Fi business grade Internet access (fair use policy applies). WiFi is accessible in most rooms, in the main dining room, summer house and gardens.

Property Features

  1. Non-Smoking Rooms
  2. WiFi Internet
  3. Free Parking
  4. Tour Desk

Accommodation Details

Glen Isla House

Heritage Suite Room Only

Heritage Suite Room Only

Book

A heritage suite-room with genuine old world charm & refined elegance.

King-size mahogany four-poster bed. Sitting area in front of the gas log-fire, Persian Rugs, 40" HDTV, iPod dock. Bar refrigerator + tea/coffee making facilities, espresso pod coffee machine & pods, wine glasses.

Corner spa bath in spacious private en-suite bathroom, luxury amenities, and bath-robes. Fully air-conditioned, personal hotel safe, and terrace with outdoor setting for exclusive use.

The pristine sandy beach beckons - its just 100 metres direct access out the back gate!

This suite was originally part of the heritage house dating back to c1870 and is our authentic historic accommodations offering. Its is now a very private and separate cottage offering full suite facilities.

Breakfast is not included - ROOM ONLY**
(Our chef's al-a-carte breakfast in the dining room is not included in this room rate)

** We offer our chef's breakfast most days in the dining room (at additional cost per person for this rate/room type), however we advise that our dining room/kitchen may be closed on certain days for breakfast (eg chef's day off). If so we can recommend cafes quite nearby for breakfast, some overlooking the water! Please check with us on arrival regarding breakfast options.

(There are no cooking facilities in this suite)

  1. Desk
  2. Linen and Towels Provided
  3. Fridge - Bar Fridge
  4. Television
  5. Iron/Ironing board
  6. King Bed
  7. Bath
  8. Tea/Coffee Making
  9. Heating
  10. Daily Room Service
  11. Air conditioned
  12. Lounge Area
  13. Non-Smoking
  14. Clock Radio
  15. Room Safe
  16. Shower over Bath/Spa
  17. Spa
  18. Hairdryer
  19. Verandah
  20. Wireless Internet
  21. DVD Player
  22. Bathrobes Provided
  23. Outdoor Setting
  24. Ipod Dock

Glen Isla House

Heritage Suite B&B

Heritage Suite B&B

Book

A heritage suite-room with genuine old world charm & refined elegance.

Chef's 'to-order' breakfast in the dining room included for 2 guests.

King-size mahogany four-poster bed. Sitting area in front of the gas log-fire, Persian Rugs, 40" HDTV, iPod dock. Bar refrigerator + tea/coffee making facilities, espresso pod coffee machine & pods, wine glasses.

Corner spa bath in spacious private en-suite bathroom. luxury amenities, and bath-robes. Fully air-conditioned (heating & cooling), personal hotel safe, and terrace with outdoor setting for exclusive use.

The pristine sandy beach beckons - its just 100 metres direct access out the back gate!

This suite was originally part of the heritage house dating back to c1870 and is our authentic historic accommodations offering. Its is now a very private and separate cottage offering full suite facilities.

(There are no cooking facilities in this suite)

  1. Desk
  2. Linen and Towels Provided
  3. Fridge - Bar Fridge
  4. Outdoor Setting
  5. Ipod Dock
  6. King Bed
  7. Bath
  8. Tea/Coffee Making
  9. Television
  10. Iron/Ironing board
  11. Air conditioned
  12. Lounge Area
  13. Non-Smoking
  14. Heating
  15. Daily Room Service
  16. Shower over Bath/Spa
  17. Spa
  18. CD Player
  19. Clock Radio
  20. Room Safe
  21. DVD Player
  22. Bathrobes Provided
  23. Hairdryer
  24. Verandah
  25. Wireless Internet

Glen Isla House

Classic Deluxe Room Only

Classic Deluxe Room Only

Book

An elegant purpose-architected guest room with Queen bed private ensuite (with Shower) and walk-in dressing/luggage room.

Fully air-conditioned (heating and cooling), separate entrances opening onto the deck veranda with excellent garden vistas. Amenities include LCD TV with DVD, iPod dock/clock/radio and tea/coffee making facilities. All our rooms offer a refrigerator. These rooms have a private hotel-style safe for valuables, and offer day chairs and opening windows.

One (only) of our classic Deluxe rooms can be configured with TWIN single beds (rather than 1 x queen bed) with 48 hours advance notice (subject to availability).

Breakfast is not included - ROOM ONLY**
(Our chef's al-a-carte breakfast in the dining room is not included in this room rate)

** We offer our chef's special breakfast most days in the dining room (at additional cost per person for this rate/room type), however we advise that our dining room/kitchen may be closed on certain days for breakfast (eg chef's day off). If so we can recommend cafes quite nearby for breakfast, some overlooking the water! Please check with us on arrival regarding breakfast options.

  1. Shower - separate
  2. Fridge - Bar Fridge
  3. Hairdryer
  4. Ipod Dock
  5. Daily Room Service
  6. Air conditioned
  7. Tea/Coffee Making
  8. Outdoor Setting
  9. Queen bed
  10. Room Safe
  11. DVD Player
  12. Non-Smoking
  13. Television
  14. Iron/Ironing board
  15. Wireless Internet
  16. Linen and Towels Provided
  17. CD Player
  18. Clock Radio

Glen Isla House

Classic Deluxe Room Only 2N (Special)

Classic Deluxe Room Only 2N (Special)

Book

An elegant purpose-architected guest room with Queen bed private ensuite (with Shower) and walk-in dressing/luggage room.

Fully air-conditioned (heating and cooling), separate entrances opening onto the deck veranda with excellent garden vistas. Amenities include LCD TV with DVD, iPod dock/clock/radio and tea/coffee making facilities. All our rooms offer a refrigerator. These rooms have a private hotel-style safe for valuables, and offer day chairs and opening windows.

One (only) of our classic Deluxe rooms can be configured with TWIN single beds (rather than 1 x queen bed) with 48 hours advance notice (subject to availability).

Breakfast is not included - ROOM ONLY**
(Our chef's al-a-carte breakfast is not included in this room rate)

** We offer our chef's special breakfast most days in the dining room (at additional cost per person for this rate/room type), however we advise that our dining room/kitchen may be closed on certain days for breakfast (eg chef's day off). If so we can recommend cafes quite nearby for breakfast, some overlooking the water! Please check with us on arrival regarding breakfast options.

  1. Shower - separate
  2. Fridge - Bar Fridge
  3. Hairdryer
  4. Ipod Dock
  5. Daily Room Service
  6. Air conditioned
  7. Tea/Coffee Making
  8. Outdoor Setting
  9. Queen bed
  10. Room Safe
  11. DVD Player
  12. Non-Smoking
  13. Television
  14. Iron/Ironing board
  15. Wireless Internet
  16. Linen and Towels Provided
  17. CD Player
  18. Clock Radio

Glen Isla House

Classic Deluxe Room Only 3N (Special)

Classic Deluxe Room Only 3N (Special)

Book

An elegant purpose-architected guest room with Queen bed private ensuite (with Shower) and walk-in dressing/luggage room.

Fully air-conditioned (heating and cooling), separate entrances opening onto the deck veranda with excellent garden vistas. Amenities include LCD TV with DVD, iPod dock/clock/radio and tea/coffee making facilities. All our rooms offer a refrigerator. These rooms have a private hotel-style safe for valuables, and offer day chairs and opening windows.

One (only) of our classic Deluxe rooms can be configured with TWIN single beds (rather than 1 x queen bed) with 48 hours advance notice (subject to availability).

Breakfast is not included - ROOM ONLY**
(Our chef's al-a-carte breakfast is not included in this room rate)

** We offer our chef's special breakfast most days in the dining room (at additional cost per person for this rate/room type), however we advise that our dining room/kitchen may be closed on certain days for breakfast (eg chef's day off). If so we can recommend cafes quite nearby for breakfast, some overlooking the water! Please check with us on arrival regarding breakfast options.

  1. Shower - separate
  2. Fridge - Bar Fridge
  3. Hairdryer
  4. Ipod Dock
  5. Daily Room Service
  6. Air conditioned
  7. Tea/Coffee Making
  8. Outdoor Setting
  9. Queen bed
  10. Room Safe
  11. DVD Player
  12. Non-Smoking
  13. Television
  14. Iron/Ironing board
  15. Wireless Internet
  16. Linen and Towels Provided
  17. CD Player
  18. Clock Radio

Glen Isla House

Classic Deluxe Room B&B

Classic Deluxe Room B&B

Book

An elegant purpose-architected guest room with Queen bed private ensuite (with Shower) and walk-in dressing/luggage room.

Chef's 'to-order' breakfast in the dining room included for 2 guests.

Fully air-conditioned (heating and cooling), separate entrances opening onto the deck veranda with excellent garden vistas. LCD TV with DVD, iPod dock/clock/radio and bar refrigerator, tea/coffee making facilities. These rooms have a private hotel-style safe for valuables, and offer day chairs and opening windows.

One (only) of our classic Deluxe rooms can be configured with TWIN single beds (rather than 1 x queen bed) with 48 hours advance notice.

  1. Shower - separate
  2. Fridge - Bar Fridge
  3. Hairdryer
  4. Ipod Dock
  5. Daily Room Service
  6. Air conditioned
  7. Tea/Coffee Making
  8. Outdoor Setting
  9. Queen bed
  10. Room Safe
  11. DVD Player
  12. Non-Smoking
  13. Television
  14. Iron/Ironing board
  15. Wireless Internet
  16. Linen and Towels Provided
  17. CD Player
  18. Clock Radio

Glen Isla House

Classic Deluxe Room B&B 2 Nights

Classic Deluxe Room B&B 2 Nights

Book

An elegant purpose-architected guest room with Queen bed private ensuite (with Shower) and walk-in dressing/luggage room.

Chef's 'to-order' breakfast in the dining room included for 2 guests.

Fully air-conditioned (heating and cooling), separate entrances opening onto the deck veranda with excellent garden vistas. LCD TV with DVD, iPod dock/clock/radio, bar refrigerator and tea/coffee making facilities. These rooms have a private hotel-style safe for valuables, and offer day chairs and opening windows.

One (only) of our classic Deluxe rooms can be configured with TWIN single beds (rather than 1 x queen bed) with 48 hours advance notice.

  1. Shower - separate
  2. Fridge - Bar Fridge
  3. Hairdryer
  4. Ipod Dock
  5. Daily Room Service
  6. Air conditioned
  7. Tea/Coffee Making
  8. Outdoor Setting
  9. Queen bed
  10. Room Safe
  11. DVD Player
  12. Non-Smoking
  13. Television
  14. Iron/Ironing board
  15. Wireless Internet
  16. Linen and Towels Provided
  17. CD Player
  18. Clock Radio

Glen Isla House

Classic Deluxe Room B&B 3 Nights

Classic Deluxe Room B&B 3 Nights

Book

An elegant purpose-architected guest room with Queen bed private ensuite (with Shower) and walk-in dressing/luggage room.

Chef's 'to-order' breakfast in the dining room included for 2 guests.

Fully air-conditioned (heating and cooling), separate entrances opening onto the deck veranda with excellent garden vistas. LCD TV with DVD, iPod dock/clock/radio, bar refrigerator and tea/coffee making facilities. These rooms have a private hotel-style safe for valuables, and offer day chairs and opening windows.

One (only) of our classic Deluxe rooms can be configured with TWIN single beds (rather than 1 x queen bed) with 48 hours advance notice.

  1. Shower - separate
  2. Fridge - Bar Fridge
  3. Hairdryer
  4. Ipod Dock
  5. Daily Room Service
  6. Air conditioned
  7. Tea/Coffee Making
  8. Outdoor Setting
  9. Queen bed
  10. Room Safe
  11. DVD Player
  12. Non-Smoking
  13. Television
  14. Iron/Ironing board
  15. Wireless Internet
  16. Linen and Towels Provided
  17. CD Player
  18. Clock Radio

Glen Isla House

Gate Cottage - Self Cater

Gate Cottage - Self Cater

Book

Elegant self-cater 2 level cottage set under 2 x 100 year-old oaks in the heritage gardens.

Two bedrooms + shared bathroom (with shower) upstairs. Downstairs, fully equipped kitchen (stove full-size fridge, dishwasher, espresso pod coffee machine & pods, Microwave and setting for 4 persons), dining and lounge area.

Leather club lounge, 40" HD LCD TV+DVD.

Fully air-conditioned (heating/cooling), personal hotel safe (master bedroom), and bathroom amenities.

Bedding
The cottage has a Master bedroom KING bed (with second LCD TV), and second bedroom with TWIN single beds available. Base rate for 2 persons includes the master KING bed only. Note there are additional costs for use of the second bedroom & extra guests. The second bedroom is made-up only if additional guests are booked.

If you require one or both singe beds to be made up, please advise in advance in comments field of the booking and include the additional persons/bed charges in the booking form (per person/per bed per night).

Maximum occupancy is 4 persons in the Gate Cottage We welcome children 12 years and older. Children 12 years and older are charged at the adult additional person rate.

Veranda with outdoor setting for exclusive use, and the pristine sandy beach beckons just out the back gate (direct access - 100 metre walk)

Breakfast?
There are 3 good supermarkets in town for provisions, and numerous cafes and take-aways.

Breakfast is not included in the room rate for this room.

Our chef's breakfast is generally offered in the main dining room for B&B guests (Heritage Suite and Classic Rooms) on most days, and may not be available during your stay. Check with hosts to see if it is available (at additional cost per person) for your stay.

  1. King / 2 single beds
  2. Dishwasher
  3. Stairs
  4. Outdoor Setting
  5. Iron/Ironing board
  6. Dining Setting
  7. DVD Player
  8. Tea/Coffee Making
  9. Television
  10. Room Safe
  11. Kitchen
  12. Linen and Towels Provided
  13. Fridge - Fullsize
  14. Clock Radio
  15. Wireless Internet
  16. Shower - separate
  17. Lounge Area
  18. Non-Smoking
  19. Verandah
  20. CD Player
  21. Air conditioned
  22. Microwave
  23. Hairdryer
  24. Ipod Dock

Glen Isla House

Gate Cottage Self Cater 3 Nights

Gate Cottage Self Cater 3 Nights

Book

Elegant self-cater 2 level cottage set under 2 x 100 year-old oaks in the heritage gardens.

Two bedrooms + shared bathroom (with shower) upstairs. Downstairs, fully equipped kitchen (stove full-size fridge, dishwasher, espresso pod coffee machine & pods, Microwave and setting for 4 persons), dining and lounge area.

Leather club lounge, 40" HD LCD TV+DVD.

Fully air-conditioned (heating/cooling), personal hotel safe (master bedroom), and bathroom amenities.

Bedding
The cottage has a Master bedroom KING bed (with second LCD TV), and second bedroom with TWIN single beds available. Base rate for 2 persons includes the master KING bed only. Note there are additional costs for use of the second bedroom & extra guests. The second bedroom is made-up only if additional guests are booked.

If you require one or both singe beds to be made up, please advise in advance in comments field of the booking and include the additional persons/bed charges in the booking form (per person/per bed per night).

Maximum occupancy is 4 persons in the Gate Cottage. We welcome children 12 years and older. Children 12 years and older are charged at the adult additional person rate.

Veranda with outdoor setting for exclusive use, and the pristine sandy beach beckons just out the back gate (direct access - 100 metre walk)

Breakfast?
There are 3 good supermarkets in town for provisions, and numerous cafes and take-aways.

Breakfast is not included in the room rate for this room.

Our chef's breakfast is generally offered in the main dining room for B&B guests (Heritage Suite and Classic Rooms) on most days, and may not be available during your stay. Check with hosts to see if it is available (at additional cost per person) for your stay.

  1. King / 2 single beds
  2. Dishwasher
  3. Stairs
  4. Outdoor Setting
  5. Iron/Ironing board
  6. Dining Setting
  7. DVD Player
  8. Tea/Coffee Making
  9. Television
  10. Room Safe
  11. Kitchen
  12. Linen and Towels Provided
  13. Fridge - Fullsize
  14. Clock Radio
  15. Wireless Internet
  16. Shower - separate
  17. Lounge Area
  18. Non-Smoking
  19. Verandah
  20. CD Player
  21. Air conditioned
  22. Microwave
  23. Hairdryer
  24. Ipod Dock

Terms & Conditions


Sorry for the rather detailed TERMS and CONDITIONS but in today's world we have to be quite clear about what we offer and under what conditions!!

SEE BELOW ON IMPORTANT PENGUIN VIEWING TICKETS

Your credit card has not been charged for this reservation.

We are holding your reservation with your card as security. We reserve the right to pre-authorise/validate your credit card prior to arrival, and we will expect payment when you are here with us.

*** There are no 'booking fees' for this reservation directly with Glen Isla House.

PAYMENT:
We will expect payment when you are here with us.

We welcome Visa, MasterCard and AMEX credit cards in our electronic terminal, and Australian EFTPOS. (Please note that for settlement by American Express (AMEX), we will add 3% surcharge to your invoice to cover the additional merchant fees and handling costs we incur with AMEX transactions from American Express). Settlement by cash is also available, but we do not accept payment by cheques.

See our cancellation policies below.

CHECK-IN TIME:
Our check-in time for arriving guests is from from 3pm to 6:30pm. (The office closes at 6:30PM)

If you think you will arrive LATER THAN 6:30pm PLEASE CALL US IN ADVANCE to make arrangements.

As a small family owned and operated business business, we are unable to provide 24-hour reception and check-in, but we can usually accommodate later check-ins with advance notice.

Early Check-in: We're unfortunately unable to guarantee early check-ins or late check-outs - particularly if we are heavily booked the previous night to your arrival day, but you can check with us on the day. If you wish to guarantee an early check-in you will need to book the previous night's stay.

CHECK-OUT TIME: 11am

CHILDREN:
Glen Isla House is an adult-style retreat. As the property is an historic heritage classified property with 3 historic wells, and a large unfenced fish pond, Glen Isla is unsuited to children (and we have no facilities for children).

We welcome children 12 years and older in all our accommodations. (Most of our guests choose to stay at Glen Isla knowing that there will not be young children or infants in our accommodations and/or public areas). Children 12 years and older are charged at the adult rate.

We do not have folding or roll-a-way beds.

OCCUPANCY
Maximum occupancy for the Anderson Heritage Suite and Classic Deluxe Rooms is 2 persons total.

(If you have booked one of our Classic Deluxe rooms, we do have one classic room only which can be offered with TWIN single beds - with 48 hours advance notice - subject to availability/prior reservation)

Maximum occupancy for the Gate Cottage (Self-Cater Cottage) is 4 persons total.

GATE COTTAGE:
Rates for the Gate Cottage are for 1 or 2 persons with the master bedroom being made-up.

For additional persons and extra bedding to be made-up in the second bedroom (TWIN beds) these should be entered as 'extra adults' and will incur additional charges as shown on the booking form per person per night.

(There is no provision to enter children into our booking system). Children 12 years and older will be charged at the adult rate per night.

If you arrive to check-in to the GATE COTTAGE with un-booked additional guests (MAXIMUM of 4 guests in total) for the Gate Cottage, there will be an additional charge for us to make-up additional beds, and is subject to availability of our housekeeper to do so (we may not be able to offer this service after 5PM or late at night)

Other information:
If your accommodations/reservation are in our B&B rooms, and includes chef's breakfast in our elegant dining room, we gladly cater for dietary requirements. Our professional chefs are experienced in special dietary requirements, but PLEASE ADVISE US 48 hours IN ADVANCE so we can prepare accordingly.

Pets:
Sorry - no pets allowed at Glen Isla House (visually-impaired persons accompanied by guide/seeing-eye dogs - with identification, excepted of course).

PARKING:
We have ample parking for all guest vehicles inside the grounds (off the street).

We never request guests to park on the street. If you are bringing a trailer with a race vehicle, we can usually accommodate you inside the grounds but please advise us in advance so we can ensure adequate parking arrangements for all guests and access for your vehicle and trailer.

(Please note all vehicles are parked at guests' risk - we do not accept any responsibility for any damage however caused to guest vehicles while located on the property)

Dining Options for Lunch/Dinner?
We can recommend a selection excellent restaurants nearby to Glen Isla, and we have their menus available here at Glen Isla for guests to peruse. See our Food & Wine page for information www.glenisla.com/foodwine.asp

NON SMOKING Policy
All inside areas including our rooms and bathrooms etc are absolutely NON SMOKING at all times. Guests can smoke in the gardens provided they do not adversely affect other non-smoking guests. We provide ash trays in certain outside areas for smokers' use. (You will be asked to agree to and sign our non-smoking policy on check-in, on the guest registration form)

PENGUINS??
Planning to see the Little Penguins?

Its Australia's most popular wild-life attraction these days!

We recommend you visit the web site for the Phillip Island Nature Park (a not-for-profit organisation) where you will find most things you will want to know about the Little Penguins see www.penguins.org.au.

Our recommendations: The Ultimate Adventure Tour or Penguins Plus, but do be aware they have limited capacity and the often sell out in advance.

We accept cancellations up to 7 (clear) days before scheduled arrival date, at no charge.
If you cancel inside of 7 full days of scheduled arrival date, we will charge your card with 1 night's tariff/accommodation as booked as a cancellation fee, but only if we are unable to resell the room(s) as booked.

If you are a no-show (i.e. non arrival without prior notification), we will charge your card with the booked tariff for all nights of the booking.

For multiple night bookings, early departure (after check-in) will incur the full charges of the applicable/booked tariff, unless we are able to resell the room.

We reserve the right (at our discretion) to charge AUD$50.00 "cancellation administration fee" for all cancellations over and above any cancellation charges outlined above.

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