Footscray Motor Inn and Serviced Apartments

Terms & Conditions

Booking Policy
The reservation is subject to the customer agreeing to our
terms and conditions. A valid credit card is required at the time of booking to secure the booking.
The customer confirms that he/she is fully able to legally commit to these terms and conditions. The person making the reservation and the hotel Guest checking in must be over 18 years. To eliminate booking fraud, the hotel Guest will need to produce photo identification to ensure their identity matches the Guest named in the booking. The motel may take a copy and keep a copy on the motel records to verify the Guest's check-in details. The hotel Guest will also need to provide the hotel a valid credit card at check in to cover incidentals and the motel will keep a copy of the credit card details as part of it records.
Child Policy
Child over 16 years are considered as adults.
Children 4 and younger stay free when they share the same room as their parents or grandparents when no additional bedding is required.
Deposit Policy
The first night accommodation or 10% of the total accommodation stay (whichever is the greater) will be deducted from your credit card at the time of the booking. A confirmation email will be emailed to the email address supplied.
Prices
The prices shown are per room for the number of people and the date(s) specified.
The prices are shown inclusive of taxes and are valid only for the duration specified on the website.
All reservations, regardless of their origin, are payable in Australian currency, if payment is made in another currency a conversion fee may be charged to the customer. Conversion fees are any fees that our bank or credit card company charges us. Unless specified otherwise, supplementary services (breakfast, meals or other services etc.) are not included in the price, the price is room only.

Payment
The customer submits his bank details to guarantee the reservation.
Where the rate is subject to online prepayment, the debit is carried out upon reservation.

We require 24 hours notice before the due arrival date for booking cancellation otherwise amount equivalent to one night for each rooms booked will be charged to credit card provided.
An administration charge of $20.00 per room booked applies to all amendments or cancellations given before the 24 hours notice period.
For Group booking please ask about our cancellation policy for type of reservation.
No Show Policy
If no cancellation has been made and you fail to show up at the property, we will charge the normal cancellation policy plus one night room charge for each room booked and the reservation will then be cancelled. Please ensure when cancelling your booking you receive a cancellation number and you receive an email to confirm the cancellation and cancellation number.
Cancelation or modification by the customer
Terms of cancelation or modification are stated in the terms and conditions of sale associated with each rate, if applicable. Prepaid reservations cannot be modified or cancelled. The paid sum shall not be reimbursed.
In the event that the stay is interrupted, the entirety of the agreed price shall be paid.
Where a guest is in-house and they wish to cancel, modify or to check out before the date agreed when the reservation was made or amended, the guest must give 48 hours notice but were the accommodation has been prepaid on check-in or anytime before, the paid sum shall not be reimbursed.