Black PalmReturn to main website
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Black Palm Cape Tribulation boutique accommodation offers an elegant high set tropical treehouse privately situated on the bank of a crystal clear creek surrounded by rainforest. Immerse yourself in the timeless grandeur & splendid isolation of the worlds oldest living rainforest from the comfort of your air-conditioned cabin, explore the natural wonders and flora & fauna of the tropical jungle and experience award winning eco-tourism. Black Palm Cape Tribulation accommodation with its 5 star location is your perfect romantic getaway, totally private honeymoon or luxury anniversary retreat.
Welcome wine & chocolates included for booking direct with Black Palm.
Free Cancellation up to 14 days prior to check in.
- Free Parking
- WiFi Internet
- On-site undercover parking
Terms & Conditions
Accommodation is for 2 Adults only. There is no capacity for extra beds. This property is not suitable for children. No pets allowed.
Terms and Conditions
In order to secure your reservation you will be required to supply credit card details at the time of booking and the Total Booking Amount will be charged to your card at the time of booking.
Smoking is not permitted inside the accommodation however it is allowed on the deck area PROVIDED THAT all windows and doors remain closed. Cigarette butts, ash, tobacco or any used smoking product including soiled ashtrays are not permitted inside the accommodation.
There is a significant room recovery fee for guests who do not comply with our smoking policy in order to cover the extensive cost of restoring guest accommodation to a smoke-free condition.
Please leave the accommodation in clean & tidy condition upon departure with crockery, cutlery, pots and pans washed.
Credit card details are required at the time of booking and held for security purposes. Any charges that arise from damage, loss or theft to the property or additional cleaning resulting from non-compliance with our smoking or pet policy or the accommodation being left in an excessively dirty/untidy condition will be charged to the credit card or deducted from the bond.
Accidents do happen and we do not charge for minor breakages or wear and tear which occur as a result of normal use but we reserve the right to charge reasonable repair or replacement costs for excessive damage or breakages.
If the accommodation or contents are damaged during occupancy due to reckless, negligent or wilful act of the guest or guest’s invitees, any such damage will be repaired or replaced by Black Palm at the cost of the Guest. Where damage does occur, any associated losses, including lost income and the sourcing of alternative accommodation may be charged to the guest in addition to the repair/replacement costs.
Please note that damage to surfaces caused by the use of tealights, candles, mosquito coils or similar will always be considered negligent damage and can result in extensive repair costs which will be charged to the guest. We supply tealights which must be used with the candle holders supplied. If you bring your own candles/tealights/mosquito coils/oil burners etc they must be used with suitable holders that will prevent any damage to surfaces including deckboards and railings.
Click here to view our full terms & conditions; http://www.blackpalm.com.au/wp-content/uploads/2016/08/Booking-Terms-Conditions.pdf
Cancellations must be made by e-mail or the website booking system. For the cancellation to be validated you must have received an acknowledgement from us.
NO CANCELLATION FEE
For reservations cancelled more than 14 days prior to arrival no cancellation fee will be incurred.
CANCELLATION FEE APPLIES
For reservations cancelled within 14 days of arrival a cancellation fee of 100% of the Total Booking Amount will be incurred unless we are able to re-let the accommodation.In the case where we are able to re-let the accommodation, we reserve the right to deduct from the refund amount any additional fees or costs incurred by us in the course of re-letting (e.g. booking agent commissions). Any such fees and costs will be itemised and transparent. We recommend that you purchase travel insurance that will cover the cancellation fee in the case of you having to cancel your holiday due to unforseen circumstances.
Third Party Products
Cancellation policies vary between tour providers and it is recommended that you familiarise yourself with these when placing a tour package booking. Usually, tour cancellations within 48 hours are not eligible for a refund. Where a service provider does issue a refund or partial refund upon cancellation, Black Palm will refund that amount to you.