Quality Batmans Hill on Collins

Terms & Conditions

CREDIT CARD DETAILS WILL BE REQUIRED TO MAKE A BOOKING THE CARD WILL NOT BE CHARGED UNTIL ARRIVAL.
ALL ADVANCE BOOKINGS WILL BE CHARGED AT POINT OF BOOKING FOR FULL AMOUNT.

When using your American Express or Diners card
A 2.5% surcharge GST inclusive will apply on the total account.

Standard Cancellation Policy.
The following cancellation policies apply:
Minimum 48 Hours (1st night) - A minimum of 48 hours notice is required by this property for cancellations or changes. Cancellations or changes made within 48 hours of check in time forfeit the full amount of the first night booked.
Early departure whilst inhouse - One nights accommodation fee will be charged if notified after 2pm on the day.

Special Events Booking Conditions and Cancellation Policy

All reservations made for stays over Special Event Periods will be subject to the Special Events Cancellation Policy.
Special Event Periods include, but are not limited to New Year, Australian Tennis Open, Australian F1 GP, AFL Grand Final and Melbourne Cup Carnival.
The full balance of the reservation will be charged not less than 30 days before the commencement of the Event or the booking will be automatically cancelled.
If a reservation is cancelled 30 Days Prior to the event date no charge will apply , Cancellation under 30 Days the deposit is non-refundable for any reason.

No Show - One nights accommodation fee will be charged.
If you have booked a SPECIAL PACKAGE/HOT DEAL, changes and/or cancellations are not permitted. You will be charged for the full amount of accommodation booked.
All times shown as local Hotel times.

The guest will need to provide a current valid credit card on arrival to the hotel. The Hotel Reception will require to process a pre-authorisation on this card per Hotel policy and procedures. This pre-authorisation will be held by the hotel until such time as settlement by the same card occurs
and/or per the card holders financial institution policy.
Quality Hotel Batmans Hill on Collins accepts Mastercard, Visa Card, American Express, Diners Card and JCB Card.
American Express and Diners will incur a 2.5% GST inclusive surcharge if used for payment.
The guest may be required to provide photo identification and/or a $100 cash deposit.
Hotel check in time is from 2.00pm.
Hotel check out time is prior to 10.00am.
Limited Parking both on and off site (non bookable) extra $22.00 per day
All Rooms are charged on a per night basis.
3 guests can be accommodated in some rooms. Additional fee of AUD$45.00 per night .

Child Policy: Infant 0 - 2 years inclusive, Child 3 - 11 years inclusive,
Adult 12 years and above.
A maximum of one child to share existing bedding with adult(s) in the one room only. Additional bedding will incur a charge of $40.00 per night.
Additional bedding consists of a Rollaway Bed. A maximum of one rollaway bed can be accommodated in some rooms only on request.
Cot requests for infants are provided at no additional fee.
Quality Hotel Batmans Hill on Collins reserves the right to relocate any booking to a hotel of same standard. All bookings are subject to availability.
You must be at least 18 years of age to book hotels on this website.
Quality Hotel Batmans Hill Hotel on Collins does not accept liability for any errors or omissions on this website. Quality Hotel Batmans Hill on Collins makes every effort to ensure all
information is accurate, however cannot guarantee that the site is free from errors or faults. Quality Hotel Batmans Hill on Collins reserves the right to amend information listed on this site at any time.
Guests agree that all information given for the booking are true and correct. Credit card details must be the same as the booker. Bookings may be rejected by Quality Hotel Batmans Hill on Collins at any time if this information fails to
meet this term and condition.