The Villas Of Byron

Allgemeine Geschäftsbedingungen (AGB)

Full payment is required at time of booking. A 1% credit card fee will be incurred for VISA and MASTERCARD and AMEX 3% for all transactions.

Please read these terms and conditions carefully. When you make a booking, you accept on behalf of your party the terms of these booking conditions. It is your responsibility to ensure that all of the details on your confirmation documents are correct and to bring to our attention any errors or discrepancies within 48 hours of your booking.

Rates quoted are in Australian dollars and are subject to change at any time. Rates are inclusive of GST where applicable. Any verbal quote given is an estimate only of price, which will be subject to a written advice on confirmation of the booking. Minimum length of stay restrictions apply to certain rates during special event periods.

At no time during your occupancy is the number of guests staying to exceed the number booked, unless prior approval is sought and given by management. The use of extra beds other than the number booked will attract an additional tariff.

Standard check in time is 2.00 pm on the day of arrival and the villa is to be vacated by 10.00 am on the day of departure. An additional fee will be charged if you do not check out by 10.00 am. Early arrivals and late check outs are at the discretion of Management and must be requested at the time of booking and can only be confirmed 1 day prior to arrival or departure. Whilst every effort will be made to accommodate early arrivals and late departures, the only way to absolutely ensure an early check-in or late check-out is to book an extra night.

Children’s prices for accommodation are included in the standard tariff rates and refer to children using existing bedding. Additional charges will apply if port-a-cot or roll away bed is required. Please note that not all villa types will allow an additional bed and a larger villa type will be required. Please take note that The Villas of Byron were not designed with children in mind. Open water features and balconies need to be taken into consideration before booking, please contact management if you need further information. No refund will be given if the accommodation is deemed unsuitable after check in.

No pets are permitted. Additional cleaning charges will apply if this condition is breached and deducted from your credit card.

Parties or gatherings are strictly prohibited, unless prior arrangements have been made with Management. Disturbance to other Villa guests and neighbours including excessive noise and music is prohibited and may result in eviction without refund. If a noise complaint is received a first warning will be given, if a second complaint is received this will result in immediate eviction with no refund.

If you cancel with a minimum of 3 months notice prior to your arrival date a 10% cancellation fee of the booking total will be incurred.
If you cancel between 3 - 1 month prior to your arrival date a 20% cancellation fee of the booking total will be incurred.
If you cancel within 30 days of your arrival date a 50% cancellation fee of the booking total will be incurred.
If you cancel less than 7 days prior to your arrival date 100% of the booking total will be retained.

No cancellations are accepted on the day of arrival or after check in. You will be charged the total of the reserved stay under all circumstances. Written notification must be provided for all cancellations. Alternatively we can hold your money in credit for up to 12 months from the cancellation notification date. Failure to rebook and redeem your credit value within the 12 month period will result in a 100% cancellation fee.

Date changes made within two weeks of check in will incur a $100 amendment fee. Changes are subject to availability.